When can a coach add the enable_ enso tag

Modified on Fri, Mar 21 at 10:13 AM

Feature Overview 


What is the expected behavior of this feature?
 


  • HCMs to approve and add enable_enso tag and add hoc when:
    • When the member was already offered Enso by mistake and the member is upset or filing a complaint. *Coaches SHOULD NOT be adding, editing or removing enso tags, although the feature will be available in Care Hub.



What is the location in Care Hub?


  • Activity/ Enso routine


Troubleshooting

What general best practices can I implement before filing a ticket?  

  • If the steps above don't address your concerns, please review Ticketing Best Practices or the additional information below.  

Where can I look for additional information?  





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