Video Visit Eligible tag covers the menu

Modified on Mon, Mar 24, 2025 at 2:17 PM

Feature Overview 


What is the expected behavior of this feature?
 


  • The Video Visit Eligible notification below covers the opt out and launch menu below. 
    • IF you X out of Video Visit Eligible if WILL repopulate WHEN you refresh OR return to that page. 
  • After you X out of the image above, you will see the 3 dots that will display the options below when clicked. 



What is the location in Care Hub?


  • Any Care Hub tab. See top right corner of screen where there will either be 3 dots OR the Video Visit Eligible notification displayed. 




Troubleshooting

What general best practices can I implement before filing a ticket?  

  • If the steps above don't address your concerns, please review Ticketing Best Practices or the additional information below.  

Where can I look for additional information?  





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