For best video visit quality, close all but ONE instance of Care Hub

Modified on Fri, Mar 21 at 10:11 AM

Feature Overview

What is the expected behavior of this feature?	To help minimize image and audio issues during video visits, please close all but ONE window of Care Hub. IF you have multiple Care Hub windows open during a video visit, this may increase the likelihood of image and audio issues during your appointment and degrade overall video visit quality.
What is the location in Care Hub?	https://ctp.hingehealth.com/

Troubleshooting

What general best practices can I implement before filing a ticket?

If the steps above don't address your concerns, please review Ticketing Best Practices or the additional information below.

Where can I look for additional information?