After Configurator changes are made, when will the member see updates in app?

Modified on Fri, Mar 21 at 10:17 AM

Feature Overview

What is the expected behavior of this feature?	After a PT makes Configurator changes, these changes will be reflected in the app for the member when they load a NEW playlist. IF the member already loaded a playlist for the day, it may not reflect the changes until the next day. IF the member hasn't loaded a playlist yet for the day, changes should then update that day with the newly loaded playlist.
What is the location in Care Hub?	Care Plan Tab/ Treatment.

Troubleshooting

What general best practices can I implement before filing a ticket?	If the member has reported this hasn't updated in their app by the next day when they load the playlist, along with any typical troubleshooting steps, please submit a ticket in Care Hub.
Where can I look for additional information?	Announcements Current Bugs Care Hub Resource Guide