IT Issue Clarification

Modified on Tue, Jun 10 at 10:34 AM

Feature Overview 


What is the expected behavior of this feature?
 


  • When you have an IT issue, please use the following guidelines for determining if the issue you are experiencing is an IT issue vs Internal Tools. 


What is the location in Care Hub?


  • NA



Troubleshooting

What general best practices can I implement before filing a ticket?  

  • Please look through the guidelines above before submitting a Feedback ticket to Internal Tools.
If the steps above don't address your concerns, please review Ticketing Best Practices or the additional information below.  

Where can I look for additional information?  





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