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            Member is unable to book 15 minute check-in

            Modified on Fri, Mar 21 at 10:16 AM

            Feature Overview 


            What is the expected behavior of this feature?

            • A member will be able to book a 15 minute check-in. 

            What is the location in Care Hub?

            • Dashboard/  Encounters


            Troubleshooting

            What general best practices can I implement before filing a ticket?  

            • A member is ONLY able to book a 30 minutes appointment.
            • The 15 minute check-in must be scheduled by their coach through Healthie.
            • This is not a bug so there is no need to submit a Freshdesk ticket.
            • You may submit an enhancement request in Freshdesk. 


            • If the steps above don't solve your issue please review Ticketing Best Practices or the additional information below.  
            Where can I look for additional information?  



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